Contact us
Get in touch with us
If you’re unable to access the portal, our team is still here to help — just contact us using the details below. To help us respond as quickly as possible, please include your property address and details of your enquiry.
Contact details
5 High Petergate,
York,
YO1 7EN
Opening hours
Monday – Friday: 9am – 5:30pm
Out of hours
You can call us 24/7 outside of these hours if you have an emergency on 01904 655200.